2nd Mortgage line of credit

[bwwest]

Does USAA offer a second mortgage line of credit on an existing USAA mortgage that I have? What are the procedures to do so?

[USAA Social Service]

Appreciate you reaching out. At this time, we do not offer a second mortgage line of credit product. We hope to offer in the future but do not have a date set as of yet. 

[No Time Wasted]

And do not EVER call USAA for any product.  This company is run by idiots.  For a HELOC, any mortgage product or insurance product, do  yourself a favor and call any other bank/company.

USAA is the worst company I've ever dealt with

[USAA Social Service]

@No Time Wasted, I'm sorry you feel this way. I have located you in our system and will be forwarding your details to a subject matter for further review. ~Sarah 

[No Time Wasted]

Please do not refer me to anyone in your company. Do not contact me. You are a horrible company