USAA Commuunity Stimulus Payments and How We Can Help.jpg


Updated January 18, 2021 


As many are still faced with challenges during the COVID-19 pandemic, USAA is continuing to process Economic Impact Payments (commonly referred to as stimulus payments) from the government as quickly as possible.


Just before the new year, the US government signed a bill approving a second round of Economic Impact Payments for Americans of up to $600 for individuals, up to $1,200 for married couples filing jointly and up to $600 per dependent child, based on earnings from your 2019 tax filing.


Status of Economic Impact Payments

At this time, USAA has processed all EIP direct deposit payments received to date. If any additional direct deposit payments are issued, we will continue to process them as we get them. 


If you have questions related to your eligibility for the Economic Impact Payment or the status of a payment, visit The IRS is advising those who expect a payment and don’t receive one to file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible.


We’re continuing to provide full access to Economic Impact Payments for deposit account holders in good standing, even if those accounts have a negative balance.


Track My Payment

Setting up alerts through the mobile app or on is the best way to track your payment. Monitoring your account activity this way is also just a wise idea to help protect yourself against fraud on an ongoing basis. Log on to the mobile app or to set up alerts today.  


It’s expected that more Americans will receive paper checks than in the first round of stimulus payments, based on a number of factors. Even if you received a direct deposit in the past, you may receive a paper check or prepaid debit card from the IRS for current or future Economic Impact Payments. 


Deposit Paper Checks

If you receive a paper check, you can deposit it into your USAA account quickly and securely, without leaving home. Simply log on to the USAA mobile app, snap a photo of both sides of the check using Deposit@Mobile®1 and you’re done! Or, you can log onto using your computer and use Deposit@Home®. In most cases, your funds will be available right away.


Another option for depositing a paper check is via ATM with check depositing functionality. Use our ATM Locator to find one near you.


Find more information on USAA’s response to COVID-19, and how we’re focused on helping members and the community at


How Do the Elements of the New Coronavirus Response and Relief Supplemental Appropriations Act of 2021 Affect You?

Back in April, my colleague, JJ Montanaro, wrote about these unprecedented times in his excellent post on the CARES Act. Nine months later, the situation is even more complex. To help Americans get back on our feet, the president just signed a massive new bill – coming in at more than 5,550 pages. The new law combines fiscal year 2021 funding for the federal government with a $900 billion COVID-19 relief package. Since many of the benefits are extensions of the CARES Act (covered in JJ’s earlier article), I’ll focus on some of the important additions and changes stemming from this new law.


Key Updates for Individuals

  • Direct cash payments. For those eligible individuals and households, a new round of EIP payments is coming. Payments of $600 will be made to individuals making $75,000 per year or less, with pro-rated amounts paid to those making up to $87,000, and $1,200 payments will be made to couples making up to $150,000 per year based on their 2019 income, with pro-rated amounts paid to couples making up to $174,000. Individuals and couples will also receive up to $600 for each dependent.

  • Expanded unemployment benefits. The new law provides direct financial aid to hard-hit workers through the following benefits:
    • Direct payments of $300 per week through the Federal Pandemic Unemployment Compensation (FPUC) program to supplement all state and federal unemployment benefits, starting after December 26, 2020, and ending March 14, 2021.
    • Extension of the Pandemic Unemployment Assistance (PUA) program, which provides continued unemployment assistance to the self-employed, freelancers, gig workers, part-time workers and other individuals in non-traditional employment. The law also increases the number of weeks of PUA benefits an individual may claim from 39 weeks to 50 weeks.
    • Continuation of the Pandemic Emergency Unemployment Compensation (PEUC) program available to workers who have exhausted their regular state unemployment benefits, increasing the number of weeks available for PEUC benefits from 13 to 24 weeks.


  • Emergency rental assistance & eviction moratorium. For families impacted by COVID-19 and struggling to pay rent, the law establishes the new Emergency Federal Rental Assistance Program with funds to be distributed by state and local governments. The new measure includes assistance for past due rent and future rent payments, as well as utility and energy bills to prevent shutoffs. The law also extends the existing eviction moratorium in effect to Jan. 31, 2021.


  • “Payroll tax holiday” repayment. As you may recall, under the “payroll tax holiday”, participating employers were able to defer 6.2% of employees’ paychecks starting Sept. 1, through Dec. 31, 2020. The deferral was mandatory for military service members, Defense Department civilians and federal workers. Under the new law, employers will have until December 31, 2021 to recoup the deferred taxes. Spreading the repayment across a much larger number of pay periods should help minimize the short-term decrease in income for workers.


  • New provisions for small business. The bill includes $284 billion for the Small Business Administration Paycheck Protection Program (PPP) and extends the PPP through March 31, 2021. It provides the option of a second forgivable PPP loan for the hardest-hit small businesses and nonprofits, expands PPP eligibility and establishes dedicated set-asides for lending to underserved areas. Visit to learn more.

This wraps up a small glimpse of this comprehensive stimulus package. If you think you are affected by any of the provisions in this new bill, you’ll need to do your homework and seek appropriate tax and legal counsel as needed. Visit for more guidance.


About the Blogger: Robert Steen is a Certified Financial Planner® professional and is the Advice Director for Retirement & Complex Planning at USAA. He is responsible for developing USAA’s points of view regarding all aspects of retirement, estate and tax planning.


Eligibility for USAA Deposit@Mobile® and Deposit@Home® will be based on your account history with USAA Bank. Deposits may not be available for immediate withdrawal. USAA's Deposit@Mobile and Deposit@Home products, including the corresponding portions of this website or application, may be covered by one or more of the following United States Patents.



New Member

It's nice to see proactive relief now, but I'm disappointed that USAA is making no effort to help with courtesy credit reporting adjustments from the past year. I wasn't aware of these payment relief programs last year (if they even existed), and ended up missing a couple of credit card payments after losing my job. Why not help with past issues as well as current ones? I've had a credit card in good standing for 14 years, and now you won't make a courtesy adjustment for a couple missed payments? Very disappointed.

USAA Social Service
USAA Service
USAA Service


I'm sorry to know you have been financially impacted due to COVID-19. We are required to report all credit account activity and history to the bureaus as are all banks/lenders. 


Please know that in the future, we are here to assist our members. Our Specialists are here to discuss any offers or assistance that we are able to offer and provide during any financial difficulty you may be experiencing.


If you'd like to discuss your concerns with a Specialist, they are available vie secure online Chat or 210-531-8722. 

Additionally, I will forward your message and feedback to the appropriate area to review. 


Thank you! 

~ Lori C

New Member

Thanks Lori, I've already spoken with a specialist, which is what prompted me to write a comment here. I don't need assistance now, as I've gotten a new job and I am on top of payments. I appreciate you sending in my comment for review, and I hope something changes. 

New Member

I have a mentally handicapped daughter who hasn't needed to file income tax returns for a few years.  She has a checking account with me at USAA.  How can I have her stimulous check deposited to her account?

Thank you,


Rolland Doxey

USAA Social Service
USAA Service
USAA Service

Hi @RollieBT3! Thank you for reaching out. There's a couple of ways you can accomplish this. If you're filing taxes this year so she can get her stimulus check, you can use the routing/account number to e-file. If she receives a paper check, you should be able to deposit with the USAA app, or through Deposit@Home on I hope this helps! ~Holland

killer lops

the irs site says my check was deposited jan 6 2021 however nothing in my aqccount show any deposit why is this any idea what is going on?

USAA Social Service
USAA Service
USAA Service

@killer lops, I understand that you were expecting to receive an Economic Impact Payment (EIP) on January 6, 2021. USAA has processed all ACH stimulus payments/EIPs we have received at this time. If USAA receives additional ACH payments, we will continue to process them on a daily basis. 

The IRS has made USAA and other banks aware of some known issues in receiving the stimulus payments:

  • If a member used a third-party tax preparation service, such as H&R Block, TurboTax, etc., had their taxes prepared and had their tax preparation fees deducted from their refund due, the second stimulus payment may have been sent to tax preparer’s bank.
  • The IRS may have issued paper checks/payment cards for members who previously received direct deposit.
  • For updates and more information, please visit ~DC
New Member

For my stimulus payment I received a debit card.  How can I transfer that into my USAA checking account?

USAA Social Service
USAA Service
USAA Service

Hi @KenZ2! Thank you for reaching out. Unfortunately, the Visa Prepaid Stimulus Cards do not allow for bank to bank transfers. The best ways to get your funds to your USAA account will be to withdraw them from the card, then either deposit them in a USAA cash-accepting ATM (you can find locations through your account), or transfer the funds to a money order. Once you have a money order, that can then be deposited the same way as a check, either through Deposit@Mobile, Deposit@Home, or by mail. I hope this helps! 

New Member

Does USAA provide PPP loans via the Cares Act? Or do I have to find another bank to apply for this?