why am I seeing 2 $0 pending Visa transactions? 1 merchant name is "Visa Provisioning Service". other is "None".

why am I seeing 2 $0 pending Visa transactions? 

 

I've spoken to 3 USAA reps about this and also tweeted USAA trying to get a satisfactory answer but without any luck.

 

there are 2 pending transactions on one of my USAA Visa cards.  Both have $0 amout.

 

1 merchant is "Visa Provisioning Service".  the other merchant name is "None".

 

1 USAA rep suggested that I could report these as fraudulent but how do I know whether they're fraudulen if USAA can't tell me the merchant.

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3 REPLIES

Check out the following article.

https://almvest.com/visa-provisioning-service/

Thank you so much for you inquiry. Unfortunately we do not have access to discuss account specific activity through our social channel. We would be happy to address your inquiry through either our chat or phone channels. 

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@I Travel, I understand your concern about the Visa transactions on your account. I've forwarded this matter to the appropriate area. - Ben