TBJ43,
They don't plan on reverting back to the previous, functioning interface. That has been made crystal clear to me through several calls between me and representatives from the "CEO's office." They want it to be "sleek and modern," and no amount of complaining from any amount of their customers will change this, or change their minds. It doesn't matter how many of their customers they p*ss off, how many customers leave, or how many hours of work every one of their customers had to put in to recreate painstakingly laborious data, links, and connections to outside accounts, which they didn't bother to preserve in their zeal to roll this change out. As you noticed, there are still multiple glitches with the new interface, and most aggravatingly, there are many, many external accounts that cannot be linked at all, despite being populated in the "add external account" box on the new interface. Ironically, this even includes some of USAA's partners, such as Pr*gressive Insurance.
Too bad for you. Too bad for all of us.
