Hi @USAA Social Service - twice over the last two weeks on this thread you (via Rhonda and Colleen) have told me you were escalating my inquiry and I would receive a reply shortly. I never received a reply. To falsely promise a reply, multiple times, is incredibly frustrating as a member. It would have been preferable if you had instead said "we will forward your question to the credit card department but they will not get back to you because they are too busy” or simply “USAA is not able to discuss future product plans" - that would at least have been an honest approach. As it is, you’ve wasted my time and broken trust.