Could you please provide specifics on when the USAA secured credit card will again be offered? This message:
If you need to build or rebuild your credit, we're working towards creating a credit card for you. In the meantime, please check out our other credit cards.
has been on USAA's website for about a year, so this is quite misleading, and I have the impression USAA is not serious about this product. We'd like to stay with USAA, but if USAA is not really planning to offer this card, I'd appreciate knowing so we can move on to another financial institution that does offer one.
I spoke to a representative this evening about the product, and she had no idea that USAA was planning to offer one in the future.
Is USAA really planning to offer a secured card in the future? If so, when?
@Matt77, your inquiry regarding a secured card is important to us. Your concerns will be routed to the appropriate team for review and a follow up will be made with you. Thank you. - Rhonda
What a joke. Same response for the last 6 years....I am embarrassed to be a USAA member with the way you treat this concern.
Mark, It's the ole--we'll send your request up for review--and then file 13 or send it our space archive. Are you still holding your breath on this one? :-) Unfortunately, you'll have to start lowering your expectations about the services you're getting--or not getting through this organization.