We have been with USAA for over 10 years.  I took my old 401k and put it into a managed portfolio.  I was late to the game this week when I tod them to switch my account to all cash.  I told it would take until close of business the next day to have it completed.  I had to open a new account which I did and was ready. 

This morning I ogged on and I had lost another $30k and it did not look like anything was sold.  I have lost a total of $150k in this accunt and wanted to stop the bleeding until we knew what was happening.  I mean it was a MANAGED account.  It took 30 minutes to have someone pick uo the phone.  I understand it is a busy time.  THen I was told yes, everything was finally sold but at the lower rate than yesteraday as it finaized this morning.

Do I have a right to be upset?  I cannot wait until Schwab takes over as they had my money before and it seems I should have put it in them not USAA.