Was kinda disappointed. Have had USAA for over 8 years and have many of the services. I tried to refinance my car over to them. They gave me a lower APR than who has it now but oddly the payments were higher. Thinking after all the faithful years good finances and good credit score I would get a good deal. Nope well had to keep the loan with the other bank.



I'm sorry to hear of your frustration. I will pass your feedback on to the appropriate department.