Wondering why I don't see my check in my account or pending since it is now the 1st of august?



We apologize for the inconvenience, but we are experiencing a system difficulty that is limiting account access for some members. We are working to correct the problem as quickly as possible. Thank you for your patience. 

As always, specific concerns can be addressed by contacting a member services representative by clicking 
here to provide USAA with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722.

This is terrifying... that even direct deposit isn't being credited correctly.


Everything should have been taken care of by this point and worked out. If you are still experiencing problems we are sorry to hear that. Please email us your member number and concerns to [expired email]