Highlighted
Occasional Contributor
I was recently injured and cannot work have no income, called to have my interest rate reduced like most credit cards will do in such a situation. I was told there was nothing I could do to lower my interest rate and they would not increase my limit. 7 months later after not being able to barely pay the interest on what i owe I received a increase in my limit with a higher interest rate

1 REPLY

Highlighted

Sir/Ma'am, 

I am sorry to hear about your experience. I will pass your feedback through to the appropriate department. Please email us your member number and concerns to socialmedia@usaa.com