I am truly saddened to hear of the situations you have been through in which has made you lose faith in us.
I would like to get a member services specialist in contact with you to see what we may be able to do. If you could please click here with your member number and the details you provided above. Someone will be able to reach you directly and get this sorted out. Thank you.
Thank you very much for your serivce, we truly value you and your membership.