Within the statement told me I wasn't able to use this service . Since I have been a member of usaa for 11 years . Discharged from the Marines and medically Disabled . This is an ongoing thing with them . In the last six years have had exceptionally more trouble with them . 1 not taking people off of my policy who does not live with me . 2 not giving discounts for bumping up security for your home due to the up coming crime rate that the city does not report and the breakins . 3 dropping my policy even after listening to the Law Enforcement officer . With a organization who others strive to be . Rather put my money in my mattress .


Dear leatherneck1998,


I am truly saddened to hear of the situations you have been through in which has made you lose faith in us.


I would like to get a member services specialist in contact with you to see what we may be able to do. If you could please click here with your member number and the details you provided above. Someone will be able to reach you directly and get this sorted out. Thank you.


Thank you very much for your serivce, we truly value you and your membership.