Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

I need to change my bank account number and pay off my personal loan.
My spouse and I had an RV loan of $99,999 through USAA. We recently sold and paid off the RV to downsize to a Class C. I called USAA, talked to a rep. about getting prequalified for around $85,000.00. She informed me because COVID 19 and financial problems members had that they were only financing l...
When USAA transferred its arm to VCM, it brought with it many problems for us. Accessing accounts is difficult and time-consuming; maneuvering between multiple accounts is extremely difficult; receiving the required text or email access code too often occurs AFTER the ten minute grace period; and th...
What used to be a concise and easy to use document to reconcile a checking account has been re-developed into a document that is TERRIBLE!!! Not sure why it was changed and what jerk decided the new format was better. Whoever it was obviously never balanced a checking account. The old format had ver...
I know this has been discussed over and over. But seems like usaa can provide a better rates on savings or maybe a interactive rate for scheduled deposit plans than earn a better rate of return if they have a weekly, biweekly or monthly deposit in the saving. Also, love the fact you having savings b...
Seems like a lot of fintech companies have been providing a lot of new useful features. USAA provides a solid product but with some of these new features by N26,One,Oxygen usaa can learn in enhance features of money management. I know you are releasing an update but features reference of more live v...
The new statements are not user friendly. I want them to go back to the way they were. You have made more work for me.
I can't understand why USAA thinks removing check images from our access after 90 days is a good idea. The stements still have our full account number and the routing number is public knowledge. You can find it anywhere, so security seems like a poor excuse for removing these images. So for now, I h...
Add my voice to the number of members who are upset with the removal of check images from monthly statements. I don't write a lot of checks, but when I do write one, it tends to be for something important that I want a record of. With the old statements, I would have a permanent record of a payment....
For a little while I've been seeing duplicate transactions when downloading from USAA to Quicken. I might download transactions to Quicken but when I do my next download, often the next day, the same transactions will download again. I survived the download process changes last month. This started h...
i need the entire 2020 VISA transactions in a csv file so that i can prepare budget for my pending retirement. i can only download the last 120 days. i have called customer service and tried to esculate my request to higher authority. i think i am at the seventh call. I HAVE NEVER RECEIVED A RETURN ...
Hi, I am wondering if either of my USAA saving or checkings accounts have designated beneficiaries if I were to die. Is there any way to look this up and/or update it? Thank you.
I've just recently started using a credit card, so I'm still learning all the lingo when it comes to your statement and due date and how paying early will help your credit score. I've also come to learn that there's such thing as a grace period that allows you not to accrue interest on your balance ...
Received correspondence that there was an error for a period of time and that there would be a refund but have no idea when or for what amount. please advise
I want to assume the mortgage of another usaa member. What do I have to do? We are both disabled.
We are selling our house and will have an opportunity to put 20% down on a new mortgage. Would it be more worthwhile to consolidate debts before or after a new mortgage? In other words, as to avoid a new credit inquiry in efforts to get a better interest rate on a new mortgage; or go ahead now to co...
Member since 1979 and starting to get really annoyed at the lack of attention to the Quicken duplicate transation download problem. USAA has been aware of this problem for at least two months now and there's been no acknowledgement or estimate as to when it will be fixed.
Got a letter today saying USAA made an error when calculating my auto premium. How much is it? Can't find anything on the web site. Retired DOM
It is enormously unhelpful that most of my electronic fund transfers are labelled "check" and that there's no way for me to change those labels. How on earth am I supposed to "search by description" to figure out which subscriptions or charities or taxes I've sent money to? I was told that USAA woul...
Hi @muleshoe1 Thanks for taking the time to comment! I have combined your questions into one post and moved it to the Support Banking board to ensure your questions are properly addressed. Thank you and have a great weekend!
I have a USAA VISA Credit Card. I made a payment ($340) on 4/4/2021 (EFT bank-to-bank); it cleared my bank on 4/6/2021. HOWEVER, even though the payment IS SHOWING in my USAA account, the payment is still flagged stating "Available Credit will be updated 4/10/2021". Same thing the next day; I made a...
Just curious what bunch of idiots decided that the NEW style statments for our checking and savings accounts was best for us?? Nobody asked us did they? was it just the BOD who decided to change and then also decided to stop sending out paper statements? Seems to me that with approximately 13.5 mill...
Let me start by saying this is in reference to the bank I left after 33 years snd the reason I'm here now.When you purchase Credit Life & Disability insurance on your auto, line of credit and credit card accounts through your bank, and you call them to inform them that your spouse passed away, provi...
I opened a family Trust account in 2019. Easy process and knowledgable people to guide me on the paperwork involved. Recieved a acct update request 3 weeks ago that requested additional information. After a long hold, I was transferred 2 times and learned there is no longer a Trust Dept at USAA and ...
When USAA expanded its membership to include enlisted personnel it failed to nominate and add enlisted personnel to its Board. The Board also lacks adequate representative by company or field grade officers. They can be members, but they can never serve on our Board. While the USAA Board has a numbe...
Dear @Dlo62 This post has been moved from the “Discuss: Finances” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.
Quicken software has proven itself to be the most accepted software across down-loadable financial institutions. I have used this on USAA for about 15 years through upgrades and security system changes. Chase, Citi, USAA, BOA, Paypal, Wells Fargo and MORE all integrate my accounting on QUICKEN. Ther...
"My Account" is down on your website AGAIN, and I cannot access any of my accounts.It has been down all day - I log in and get the infinite spinner that never goes away.Why are we not warned/notified when this is down? Last time this happened, I vowed I would switch to a more reliable bank. I am doi...
What has gotten into your heads? Are you about to be bought by Intuit? Please give us the ability to download OFX data into whatever software we choose instead of making it available only in Quiken. UGH!
Today I received a call from a representative in the, as she stated, the CEO's ofice. She told me that she could not remove the $24 charge because she would be "lying" to the computer system. She asked me if I had a copy of the letter showing the charge. I had looked for that letter yesterday on USA...
It has been over 2 months since USAA cut off the download ability for users of MoneyDance. We have started shifting our accounts to a new credit union. has anyone been able to get any solid answers from USAA? We hate to leave but I am at the end of my patience level with no information.
I called USAA today to protest about the $24.00 charge for the use of a check that the USAA rep told me would only cost $2.00. I do not see that the customer service rep that I spent 30+ minutes on the phone with added my request for the removal of this charge on my account. I am very annoyed with t...
Why is it so hard to talk with anyone in management at USAA? And, when I do speak with someone about why USAA doesn't have contactless credit cards they act like I am the first person to bring it up. Really? USAA used to be the number 1 bank to work with. No longer. And, I can tell by others there a...
USAA refuses to help on a cashiers check that was never received. The check was mailed on 3/12 to my home and I know for a fact it wasn’t received but I can’t get anyone to help. All they tell me is to wait 90 days. So in the meantime I’m just supposed to be out $9,000? I’m filing complaints with th...
So pretty much everyone has gotten some stimulus money and Im now wondering, given things might soon get back to some kind of normalcy? How to make best use of this leg up and get best return, interest, savings, ira, trust, least taxing, staking, investment options of these funds so make the best us...
I put in the maximum $6000 for 2020 into my Roth IRA. Now I realize that the household income was over the maximum and I was not allowed to put in for 2020. Is the best solution withdrawing the $6000 + earnings from 2020? I've also been told about a backdoor Roth IRA that I can withdraw the 2020 mon...
Does anyone else use the Spendee app? We've been using it for about a year, but this past January, I stopped seeing transactions in my accounts on Spendee. Not sure if the problem is on the USAA end or Spendee's end.
For 55 years I praised USAA to friends, children, and grandchildren. During the past half dozen years my praise has slowly but surely become less enthusiastic. It has seemed to me that, as USAA has expanded, its mission has changed and its quality of service has diminished. And now comes this proble...
I was surprised and disappointed today to learn that USAA will now function only with money management software giant, Quicken. I found this out the hard way when my banking data failed to upload one day. I never saw this coming. Quicken is a notoriously bad program for Mac platforms, which is why m...
Hi,Interested in taking advantage of the student start up loan.What would be the best use for this money, and what is the APY currently for this.