Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

Not usually one to announce my departure, but leaving USAA almost feels like a real divorce.I joined in 96, I was a young airman, they had recently opened up from just officers to letting us lowly enlisted join their cool club.It went great for a long time.But USAA, you’ve changed. You know it’s tru...
I was attempting to resolve one issue. The CSRs were not able to resolve simple issue. The advertisements to attract veterans and service members are more priority than providing services to existing customers
Got an email to let me know that they now have scheduled transactions back. this was a relief since I know many of us have depended on using that instead of a written checkbook or another program. It was only available in the mobile app, so off I go to log in and explore. all it is is a list of futu...
Instead of text savings, I think a tool that allows you to set a maximum amount in your checking and having the rest swept to savings would be preferable. For example, I want to maintain a balance of 1,000 and anytime my checking goes over 1,000, it transfers the excess to a savings account. I like ...
I've been banking at USAA for decades and never had a problem with holds on deposits. My accounts have not been overdrawn; the larger checks I deposit are from the same sources monthly, and no check I have ever deposited has ever been bounced or refused. Yesterday, one-week holds were put on two of ...
USAA no longer refinances condos, did anyone else know this? It’s not stated anywhere. I have been a USAA member for over 20 years have had a VA loan and a refinanced conventional loan with USAA. I tried to refinance my my current USAA conventional loan for my condo, went through the whole process a...
USAA and VCM need to be investigated over this BS with the transfer. People need to contact the SEC and/or government agencies that over-see financial instituions. Like other folks here, I can't access the VCM website even though I set up the profile a couple weeks ago, and I'm unable to reach a rep...
Is anyone happy with the switch to Victory Captial (VCM)? I have been trying to for weeks to log in and/or get help with the website and it has proven impossible to contact a live, human being. It is unconsciousable that USAA would not have ensured a smoother transition than has evidently occurred. ...
Victory Capitol has taken over the USAA 529 plan. They are unreachable. Noone answers their phones- we have held for 2 hours and no customer service rep ever picks up. The web site is always experiencing technical difficulties. We have no access to our children's funds and can not pay college tuitio...
Does anyone else find it ridiculous that we have to post to the community to find help with the issues we are having with USAA? I'm very frustrated with USAA at the moment after a weekend of dealing with them that left me in a worse financial situation than when I contacted them initially. I was tol...

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