Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

I am highly disappointed and upset that USAA is discontinuing Deposit@Home and requiring everyone to use the mobile App. Not only is my computer network far more secure than a mobile app for such sensitive transactions, it is far easier for me, as a 73 year old with vision issues, to use. I am not s...
I was ripped off by a merchant for $200 over 3 months ago. I'm out of work and really need that money and have been trying to get this resolved since June. I filed a fraud report with USAA but missed the initial request for more info and the claim was initially denied. I re-opened the dispute but no...
this page: https://content.usaa.com/mcontent/static_assets/om/Media/docs/[removed sensitive data].pdf says that USAA members can request a chip-and-PIN card, though I've been unsuccessful in contacting a customer service agent who can help me do that, or even one who knows what "chip-and-PIN" means....
I know there is another conversation about this, but I want to be sure mine gets seen. I rarely do forums or make harsh comments in a public forum, but I have had enough change from USAA. I wrote a message to them through my Messages tool within my account. Funny, tho, I still had a message from Feb...
Who is everyone using to safely check credit score?
For a little while I've been seeing duplicate transactions when downloading from USAA to Quicken. I might download transactions to Quicken but when I do my next download, often the next day, the same transactions will download again. I survived the download process changes last month. This started h...
USAA has been sliding downhill for a long time. Now it appears it's picking up speed.1. USAA's investment management services used to be the cheapest around. Then they sold everything off and their management fees increased to where I was paying 3 times more for an S&P 500 index fund than I could ge...
When I was using my USAA app, Google wanted access to my contact list and phone. This isn't the first time Google has infiltrated a bank. Google will access my camera when using Chase banking. The lack of security on all this is deeply concerning.
USAA member x 33 yrs. Served in the Navy as a physician x 8 yrs. I recommend choosing programs that report news and not commentary. I realize the greatest numbers reached with an ad are during shows that have the highest Nielson ratings, but choosing these shows illustrate you "ENDORSE" their conten...
USAA - I received my checking account statement in the mail yesterday and was disappointed to see that before I opened the envelope, I could see some of the numbers (eg debit amounts, running balances) "bleed" through - anyone could read this information!!!!!!! The paper that USAA is now using to pr...
How difficult is it to obtain the USAA credit Card. I am at mid 600s. What score do you need?
Has anyone experienced a fraudulent charge on their USAA card and how did you get them to resolve it?I am a member of USAA more than 20 years, never late with my credit card payment and now I am a victim of a fraudulent charge that USAA refuse to credit my account. This is so troubling because up un...
Selling off our accounts to Victory Capital Msnagement was bad enough. But it gets worse in far too many ways. (1). Don't know about anyone else, but logging in to VCM proves to be a major pain in the patootie every time: you need a 6 digit code they will text, but it must be provided within 10 minu...
I use my cell phone for phone calls when the landline is down and to exchange texts and photos with immediate family. I do everything else on my laptop that I have always felt was far more secure than a cell phone and as of this week it looks like my instincts were correct. I am pasting an email I s...
I thought this was a glitch, but after just speaking with customer service call back (almost a month after raising a concern) USAA confirmed, it is a policy change. If you are OCONUS, you no longer will be able to use the USAA ap to temporarily increase your daily ATM withdrawal limit. It worked fin...
Dear Community, After what I perceive as several years of declining USAA performance and culture, I am finally moved to post on this site. The recent required banking survey I received was the last straw. I submitted the following to the feedback site today. Did others receive this and what was your...
I hate to start with this, but I have been a loyal member since 1966 or 1967 until the present and have stayed with USAA over the years through thick or thin. This gives me/us an excellent base to compare the "then & now" level of customer service rendered and how managers used to be totally hands-o...
I guess I rarely look at scheduled transactions, but I am curious why only some USAA transactions that are automatic payments show up as scheduled transactions. For example, why do the credit card that I have with my husband (his SSN) and the mortgage (my SSN) show up as a scheduled transactions, bu...
When can we expect the "new" budget tool? It was first promised by the end of 2020..It is now August of 2021 and not available.
May God forgive me but I will NEVER refer another veteran to this bank again. Ever! I will tell the whole country how they destroyed my credit.
Does USAA ever have a busy signal for you? I call and i get a busy signal both the 210-331-8722 and 800-331-8 eight hundred three three one eight seven two two doesnt work or two one zero three three one eight seven two two
I got a phone call yesterday from an absolutely miserable person that should NOT be in any public contact position. Purely belligerant and unresponsive. No member concerns at all .... 'this is the way it is and we don't care if you don't like it.' So, having been told in no uncertain terms that depo...
This has been a repeat problem for me and I assume for other USAA customers who wish to manage their own financial matters. USAA credit card services does not allow us to pay extra on our credit card bills. We can only pay the minimum amount or the actual amount of the statement balance. That partic...
Late 2018201920202021 USAA cited a release date for the Secured Credit Card for July, 2021 and it appears that this has not come to fruition. What is the problem? what is the hold up? Why lie? Also new U.I and new other stuff for the App was supposed to LAUNCH a while ago? WTF?
I've been reading a number of these threads and so far, every single reply from every Rep has been little more than lip service. I have not found a single reply that seemed to directly answer a question or solve a problem.
Very disappointed that USAA is discontinuing Deposit@Home! And no real reason was given for this decision either. I have no desire to have the USAA app on my cell phone so Google can spy on what causes I donate to, if I am giving money to causes that the Regime we are living under does not approve o...
I cannot understand how a bank can repeatedly charge $29 NSF fees, a charge they manipulate into happening by processing payments DAYS after the debit transactions are processed. I was unable to make a payment for my utility bill after I had made a payment that didn’t get processed for 4 days after ...
I posted on here a couple years ago about an on going disaster with my Nation Star mortgage, affiliate of Usaa, to stream refi, my mortgage from 15 to 30 or lower payments and which I never returned to report that it ultimately ended in me signing yet another set (3rd) closing documents over a year ...
I have noticed little things here and there. Customer Service is not great anymore, prices are not awesome, interest rates are lower elsewhere. USAA is not very competitive anymore. But on a TV commercial the other day I heard that USAA is part of Covid Scam if you will. Check this out. I could not ...
Something else has changed, even just this mid month. I went to temp increase my ATM limit, i reside outside the US. before it was as easy as using the ap to do that function. Now the ap wants to verify only via SMS message to your phone, which USAA does not send SMS via international phones. So the...