USAA

COMMUNITY

This new update is terrible. Why did someone try to re-invent the wheel?all the scheduled amounts are no longer visible.

I’m abandoning USAA banking, investments, and insurance 01MAY2023 if the application is not updated with users concerns. As an online only bank, I would be quite embarrassed if I was a USAA CEO. The 2022 application is a clear “We DON’T listen to members” message. Like my comment and call USAA today...

USAA was founded because naive underwriters thought Military Officers were 'high risk' and no one would insure them. It turned out, they are about the lowest risk people on the planet. And it turns out, their kids are also incredibly low risk. This is a self-selected community of people who are the ...

I pay off my credit cards every morning over breakfast. The last week or so hasn’t worked so well under this new App. When I click to pay my credit card balance, I get a dialogue box saying I can’t do that. No reason….it just won’t display the amount, so I can’t pay. I marked it up as a temporary gl...

If you have a USAA Tax Sheltered Annuity, have a younger spouse, and call in to ask how much money you're required to take out as your annual Required Minimum Distribution, don't trust the figure they provide. It may be higher than necessary. The USAA computer calculates the RMD based on the age of ...

USAA only works with Experian. Experian lost all my credit history and doesn't know or how to restore it. Now USAA won't check with Trans Union or Equifax, who still have my credit history and scores. I have very good credit. But they don't care, if they can't access Experian, tough tootsies for the...

Not sure why but USAA changed the way they pay your bills by joining up with another company that sends checks and it takes 2 weeks for the check to get there.don’t know why USAA stoped doing direct bill payments. It a real hassle. Now instead of set it and forget it I have to go to each company and...

Our account got locked 4 days ago now and we have provided all necessary documents. We have called 5 times now and no one can fix our account, we just have to wait for a mystery fraud department to fix it. We are stationed overseas, away from family who could help us through this. We've had bills bo...

I was surprised and disappointed today to learn that USAA will now function only with money management software giant, Quicken. I found this out the hard way when my banking data failed to upload one day. I never saw this coming. Quicken is a notoriously bad program for Mac platforms, which is why m...

I tried to buy Disney World tickets and my account and debit got locked. No email or anything, just tried to buy some groceries and my card wouldn't work and my USAA app said my account is locked, please call USAA. When I called they said I have to wait until the security review is finished in a cou...