USAA

COMMUNITY

Since USAA dropped the scheduled transactions feature without any warning, I've had to track my expenses and future income / spending estimates in a google sheet. I've looked around for other banks that offer this feature but haven't found any. My husband and I are still unhappy enough with the drop...

As a former service member and disabled veteran, I have been a long time member of USAA. USAA isn't what it used to be. If you are a member, I strongly suggest you shop around because WE ARE being ripped off. In July 2020, I was seeking to modify my homeowner's policy to make the cost more manageabl...

Why are USAA insurance rates so high? USAA’s rates are TWICE what I pay at Liberty Mutual for the same coverage. Why?!USAA’s support of BLM is also a major problem for our family; BLM is a violent and hateful group that is doing all it can to tear the country apart. Why would USAA think that members...

Just saw a news report of USAA Federal Savings Bank's evaluation by the Office of the Comptroller of the Currency which uncovered 600 violations of the Community Reinvestment Act (546 of them of the Servicemembers Civil Relief Act and 54 of the Military Lending Act). This is not the first time USAA ...

Any word on how long until the money management tools come back?

Frankly I am very tired of seeing your canned response to this issue: "The money management tools are currently being updated. You may not currently have all the features, such as the scheduled transactions however, rest assured that the are being worked on. They will be added to the page as soon as...

I will never deal with them again and I will make suree all of my military friends and family understand who they are dealing with. My husband caught a possible fraudulent deposit going into our account and let USA's know. Their reaction? To freeze our accounts and drop him as a member. All of our m...

setting up a direct deposit and i need above info

I put in a dispute for a double charge of an ACH payment. The payment was for $19,000. The second payment has depleted my bank account to -1,900. I filed the dispute with USAA. I’ve called three days in a row. Customer Service says it will take 10 days to review and issue a provisional credit. As of...

The new and improved checking categories to help you follow your spending is seriously flawed. Our utility bill for electric has “public” abbreviated to “Pub”. Guess how our monthly bill is categorized?? Under alcohol bars! Nice. Ridiculous and there’s no way to correct this.