USAA

COMMUNITY

I posted here a month ago and longer she the post. no shocked. USAA did contact me from the "office of the CEO" right! i told him it should not take 12 plus calls to get their attention. by then the members are beyond frustrated. That I was prepared to close all my accounts, including mortgage. He s...

USAA reported to Expedia Credit Bureau that I had not paid my credit card and had deficient balance and they had closed my account in December. After 3 weeks of discussing it with them they finally admitted to their error.

I am in a precarious situation. I receive benefits from my late spouse totaling just under 2800.00; my only source of income from June 2019 through June 2020. I used my savings to supplement my income in order to pay my bills. I made too much to qualify for ANY Goverment assistance and when I finall...

Check your Credit Report and look at the Credit Scores for the "Top-3" reporting bureaus. WHO is ALWAYS the LOWEST? Experian. WHO does USAA always rely on? EXPERIAN.On 13 December 2020, USAA applied my SSA funds to my Auto Insurance policy. It was a very healthy SSA payment; Thank You! The SSA payme...

When USAA transfered my investments to Victory Capital, they probably should have looked into the company. I can't get them to answer a question -- their online chat is closed due to high volume and if you call you just sit on hold and never get an answer.Anyone else having problems?

After struggling with VCM for what, 3? 4? months, I gave up on them and transferred my funds formerly held by USAA to Schwab. The biggest problems were:- Getting locked out of my online account for several days at a time twice (with no explanation, seemingly randomly)- Unable to reach VCM on the pho...

My form 1099-Div has the wrong name on it.

I was supposed to get my stimulus check into my savings account and usaa decided to close it. I never got a warning that this was supposed to happen. Just a statement on 12/22 that ended with showing it was closed. Thanks usaa for ONCE again screwing me over. Merry Freaking Christmas!

I'm furious with USAA and will pull our many accounts if they continue to refuse to get in touch with us. Our attorney wrote a demand letter to obtain a reconveyance deed from USAA and they WON'T EVEN RESPOND!! We cannot sell or refinance our home until we have it and they are not responding. They a...

I have been a USAA member for nearly two decades and have seen many changes, most have not been for the better. Does anyone else remember the days a live person answered and directed your call? Now, you have to go through a ton of prompts, sometimes screaming to get the system to hear and understand...