USAA

COMMUNITY

Unbelievably frustrated and desperate. Someone hacked my USAA account at 2:30am and created 2 SIGNIFICANTLY LARGE checks using "Online Bill Payment Processing Center" via my USAA accounts which were then immediately cashed in FL. When I reported the incidents to USAA I was told my account would be l...

Since September of 2021, four different "names" have been added my to personal profile. Each time this happens (and it always a new name), I call USAA. The amount of time spent on the phone trying to find out and understand HOW this keeps happening is insane! Each time I am "grilled" by USAA - "are ...

After just spending almost an hour and a half, we were told by USAA to use social media to complain. My husband and I received several emails about a credit card promotion and spent just over $500 to qualify. After waiting the 90 days to see the promo, it didn’t appear. Six USAA reps later and time ...

I was surprised and disappointed today to learn that USAA will now function only with money management software giant, Quicken. I found this out the hard way when my banking data failed to upload one day. I never saw this coming. Quicken is a notoriously bad program for Mac platforms, which is why m...

Has anyone else wondered if we going to have the option to get Tap Pay Debit Cards

I deposited money order via the mobile application, which was credited to my account, the abruptly and without notice removed from my account. When I called USAA, after 2 roughly 45 minute telephone conversations I was told that the reason was that they had difficulty viewing the mobile app picture ...

Dear @SeanMTX This post has been moved from the “Discuss: Finances” area to the "Support: Insurance" area to ensure the appropriate team is addressing your post. Thank you.

I am extremely frustrated with USAA/Southern Oak. I received my annual homeowners policy premium and the total seemed to not add up to what the bill stated. I have called USAA four times in the last 6 days, been transferred, told my issue would be "escalated", and have not heard from anyone yet. Tod...

I have a both my primary Mortgage, originated in 2002, with a refinance in 2013, as well as a 10 year old Home Equity Loan, with USAA Bank. I have not been happy—AT ALL—with USAA’s decision several years ago, to contract-out the “servicing” on the loan to “NationStar”, a subsidiary of “Mr. Cooper”. ...

Why has USAA dropped monitoring some accounts, eg, Chase bank