Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

Why does USAA conceal future credit card statement closing dates on the mobile app and the website? The statement only lists the closing date for that month. Future statement ending dates can only be obtained by speaking to a represntative. This is a less than ideal service to your members.
I refinance from Wells Fargo to USAA last year, 2019. Very smooth, quick, and overall great experience. Fast forward to this year. I want to get upgrades/fixes done to the house. To prep for this and have money for it, I went for a Cash Out Refinance with USAA. You would think it would be an easy de...
USAA! I’ve been with you all for 16 years and never had an issue. But your customer service is falling apart quickly. I’ve been trying to get ahold of my loan processor and his management for days with zero results. I only want to know if our loan process is on track for closing. I wouldn’t have bee...
So, as a secured credit card holder, in 2018 my ability to "deposit" money to raise my credit limit was in USAA's words "temporary" suspended for them to improve and enhance the secured credit card. When this was first announced I was actually happy as I have been trying unsuccessfully since 2014 to...
I've been with USAA for almost 20 years, if not more. Everything from insurance to house purchase has gone through USAA. Lately, they seem to have utterly forgotten what their job is. Their customer service is getting worse by every measure, and yet they have time to force divisive politics on us up...
Good Afternoon - My name is Neenee and I have a problem with spending more than I have. Technically having a negative balance in my account. I would have thousands of dollars in my account and within a year it will be gone. I am trying to have WILL power, but it's not easy. I need to find a way to h...
I’ve had the absolute worst experience with USAA and their member service reps. I was being harassed with multiple calls for a payment that I missed. I know as the consumer that the payment was owed, however due to the current global pandemic I was unable to make my payment. USAA Called me more than...
I have a significant amount of credit card debt, a car payment, student loans, and a mortgage. I am hoping to be credit card debt free in 3-5 years, so I can focus on the other larger debts. I have read about the various methods for paying off debt faster - paying the smallest debt off first vs the ...
My wife's employer provides our medical coverage which includes an HSA. She turns 65 in July and will continue working for the next few years. It is our understanding she will be enrolled automatically in Medicare Part A on her birthday, which is fine since our health coverage is through her employm...
I used to have about thirty Bill Pay Vendors setup. Now 27 of them have disappeared off of my USAA Bill Pay Vendors list. Talked TWICE to Web Site Customer Support, had them set up an investigation request. After one week goes by, they LOST the investigation request ! ! ! This is another continuing ...