Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

I am new at this so please forgive my inadequacies. Since my 'name' is on this board, does this mean l am registered? I have a couple of questions. Amazon continually sends me bills for video and music, even tho l have had no account with them for some time now. The bill goes directly onto the credi...
Is there any plan to bring back the option to schedule Zelle payments? Having to log in every month to repeat a payment is ridiculous. The Zelle app allows this, as well as many other banks. USAA used to have the calendar, but it got removed in a recent update. Without this capability, I'm looking t...
I don't know if anyone else tries to keep meticulous details with their finances. I may be a bit OCD but the military taught me to keep records of everything. This has been driving me crazy. USAA keeps pushing for customers to do paperless but you make it hard to do that. You'd think that a professi...
Since USAA dropped the scheduled transactions feature without any warning, I've had to track my expenses and future income / spending estimates in a google sheet. I've looked around for other banks that offer this feature but haven't found any. My husband and I are still unhappy enough with the drop...
As a former service member and disabled veteran, I have been a long time member of USAA. USAA isn't what it used to be. If you are a member, I strongly suggest you shop around because WE ARE being ripped off. In July 2020, I was seeking to modify my homeowner's policy to make the cost more manageabl...
Why are USAA insurance rates so high? USAA’s rates are TWICE what I pay at Liberty Mutual for the same coverage. Why?!USAA’s support of BLM is also a major problem for our family; BLM is a violent and hateful group that is doing all it can to tear the country apart. Why would USAA think that members...
Just saw a news report of USAA Federal Savings Bank's evaluation by the Office of the Comptroller of the Currency which uncovered 600 violations of the Community Reinvestment Act (546 of them of the Servicemembers Civil Relief Act and 54 of the Military Lending Act). This is not the first time USAA ...
Any word on how long until the money management tools come back?
Frankly I am very tired of seeing your canned response to this issue: "The money management tools are currently being updated. You may not currently have all the features, such as the scheduled transactions however, rest assured that the are being worked on. They will be added to the page as soon as...
I will never deal with them again and I will make suree all of my military friends and family understand who they are dealing with. My husband caught a possible fraudulent deposit going into our account and let USA's know. Their reaction? To freeze our accounts and drop him as a member. All of our m...
setting up a direct deposit and i need above info
I put in a dispute for a double charge of an ACH payment. The payment was for $19,000. The second payment has depleted my bank account to -1,900. I filed the dispute with USAA. I’ve called three days in a row. Customer Service says it will take 10 days to review and issue a provisional credit. As of...
The new and improved checking categories to help you follow your spending is seriously flawed. Our utility bill for electric has “public” abbreviated to “Pub”. Guess how our monthly bill is categorized?? Under alcohol bars! Nice. Ridiculous and there’s no way to correct this.
My wife and I have a joint account, but when I try to do a budget using that account she can't see it on her end. How do we use the new budget tools to share a budget? We also have some accounts that aren't joint that I bring into my budget. Can those be shared as well into the budge so we both can ...
I contacted USAA about 3 weeks ago to get a pay off on my loan. I then immediately sent my pay off to USAA. Today I received a notice from the credit bureau stating that my credit score had dropped almost 50 points. I contacted the bureau and they stated that USAA placed a comment in the trade line ...
Member for over 25 years. Used to be proud of the customer service. There have been a few bumps along the way, but the last few years customer service has been atrocious. Most recently, I had to cancel a hotel stay that was booked through a third party site. The cancelation confirmation says in plai...
Under the new interface, is there a means to add back in the scheduled transactions? It was a huge help in my money management and a lot feels lost in my accounts without it, I will have to go back to manual tracking.
This update, is unaacceptable I am now so frustrated with the inability to forecast anything! I am normally a big proponent of upgrades and new changes. However, I am not a fan of losing essential functions. Unacceptable. I will have to consider switching banks if the feature is not returned soon. I...
I am interested in members experiences with Schwab. Mine has not been good. Am I the only one looking to vacate Schwab ASAP?
Where do I find basic information regarding the transfer of IRA's and Mutual Fund accounts to Victory Capital. i.e. How do I access them, on USAA or Victory. How and where do I make transactions? Basic tutorial on how do I proceed to use the new administrators sites to use the new set-up's, changes,...
Is there a WIKI or some kind of posted information on how move funds into and out of Coinbase using a USAA checking account? After adding my Coinbase Wallet, I can see what I own at Coinbase, but, it's not apparent how to move funds from my USD dollar balance at Coinbase into my USAA Checking accoun...
Today, I finally followed through on my plan of action, with my secured credit card, since USAA just doesn't care about their membership anymore.I applied and was approved for over $100,000 worth of credit cards from other financial institutions and then I called up USAA And finally canceled my secu...
USAA failed to process my recurring transfer. I found out when checks didn’t get paid. The live chat person said I needed to phone for assistance, but I can’t reach a live person to help me, and the automated service is no help. As soon as I get this sorted out, I’m transferring all my funds to Navy...
I pay more than the minimum monthly payment every month on my credit card. Never missed a payment. All of a sudden I am not credit worthy anymore? How do you just decrease my limit from $12,000 to $3,800 and leave me with $300 of available credit? I do have multiple credit accounts and pay on them, ...
Very disappointed here, and sad too I suppose. Rather than write a book here I will give the highlights but direct from "Executive Level Support" (escalated member support), where the below items used to tip the scales in a member's favor - it no longer matters at all. My 23 year old son was turned ...
My One and only husband since 1987, was removed from all of my accounts, at some point in the past few years, without my consent or request. I was married before I entered the military back in 1987 and I am a retired 20 year Air Force veteran. Only one man I have been married too! So why has my husb...
Hello everyone, I hope this finds you well and in good health. I’m in my early thirties and beginning to shift gears and look more thoroughly at my plans for my financial future. I feel very blessed to be in a position to do so. However, life is life and should the winds change I’d like to have a mo...
I'm 67 and retired. I have 2 adult sons that have mental health issues. My money is currently in savings so that I could pass it on to them avoiding probate. However, I'm fearful that if I left them a large lump sum, the money would be gone before I'm cold. As well, I have to financially support one...
Hello to all, I just want to very quickly share my experience so that perhaps this miserable episode USAA has put me through will -at least- serve as a warning for others. I have been a member for 25 years. I do everything with USAA. Checking, credit cards, auto loan, auto insurance, home insurace, ...
I would like to offer up suggestions that I would like to be sent to the product team that you have at USAA for consideration. 1. Please consider upping credit card rewards to a flat 2% rewards rate. Citi and Fidelity already do this and I believe it is something that USAA can easily do with the 1.5...

Help Other Members

Most helpful members this week
Nate99, or ?
 Likes: 0  Views: 91