Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

Seriously, time to give USAA an Undesireable Discharge. Their recent survey about members' financial status was in and of itself absurd and intrusive, but now they have negligently misinterpreted the results of individual answers and are threatening account closure unless one releases tax / income d...
So yesterday brought a letter demanding information on my checking account, to be submitted within 30 days or USAA will close my account. The account is set up under a revocable trust, so USAA wants the documentation; no problem, you've had it on file for the past 6 years. But now they want names, a...
So USAA has been my auto and home insurance company for 18 years. I was recently talking to a few veterans about insurance and I asked him if he used USAA. His reply kinda shocked me. He quickly stated that he used to, but they got to expensive so he switched companies. Now I have to admit that when...
When you USAA tells you to delete and update the app. This will start your zelle hold for 30 days over. When you get a new phone, change your phone, change your carrier you will NOT be able to use zelle for 30 days. So if this is something you use as part of your life USAA is not there for you. So d...
Dear Community, After what I perceive as several years of declining USAA performance and culture, I am finally moved to post on this site. The recent required banking survey I received was the last straw. I submitted the following to the feedback site today. Did others receive this and what was your...
Anyone else tired of USAA locking them out of their account online suddenly until they complete a questionairre they could have just as well mailed? Respond if so. Sorry, I was in the middle of an urgent matter and you are requiring me to fill out a form to see *any* of my account info unless I fill...
USAA needs new leadership. The existing leadership is incompetent and, in a word, pathetic. The new telephone menu sucks. In order to get technical support, you now have to go through a normal customer service representative. The insurmountable problem with that is that now your average hold times a...
As many of you have been reporting with increasing regularity, USAA is putting more and more holds on deposits. I have spoken with them several times about this and told them I wanted NO holds on my deposits. They have refused. Instead, they said I could just call and ask the hold be lifted while I ...
After being with USAA for almost 2 decades, they have decided to put holds on my deposit after I was scammed and I called to explain to them what had happened and offered a police report and paying the amount of the check immediately. So instead USAA decided to put all my deposits on hold and go pas...
If you haven't seen, USAA was a significant financial contributor to the campaigns of the sponsors of the recent Texas legislation to restrict voting rights and women's health rights. If you support either of these, you should make your voice heard by sending a note to the CEO, and more importantly,...
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