Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

I'm going through a divorce and need to revisit my finances. I'd like to speak to someone about how to best distribute my investments and save for retirement. Does USAA (or now Charles Schwab) offer free financial planning services? I heard they might but can't seem to find anything on the website a...
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Does USAA have/provide one on one financial advice Vice the community forum? If so how can I get started?
USAA has worked to lower insurance rates, why not lower interest rates on our credit cards. It is time someone did something about the rediculas rates on credit cards when rates being paid on deposits is at or below 2.5%
Why is is that the IRA accounts transferred to Schwab and yet the other accounts (investment, Roth IRA, etc.) are transferring to Victory Capitol? Why not just transfer everything to one or the other?
On July 14th I was contacted by Daniel from the CEO's office regarding my ongoing dispute with USAA since 2014 regarding the Secured Credit Card. Our conversation didn't go well because he was lacking the understanding of my issue and concerns and instead wanted to just repeatedly tell me the matter...
I am hoping that some higher up or decision maker reads this. As the website dosent work today, nobody is answering the phones and when they do often they don't have an answers. Leadership and board members.... focus on training, technology, the business, member needs and answering the phone. Grand ...
Wow, just wow. After almost 35 years as a USAA customer, to find they are no longer willing to explore options to help a member meet financial objectives and investment success is truly and deeply disappointing. USAA's decision to severely limit personal loan amounts should have been communicated mu...
USAA states that they have a Zero Fraud Policy. That is a complete joke. The inception of the internet has caused all types of unthinkable fraud to occur throughout the universe and it comes in all forms and facets. So, if you state that you have a Zero Fraud Policy, then you should live up to that ...
I have been a member with USAA for 5+ years along with my family and it has gotten worse and worse with every interaction to the point I have now reached out to an attorney and filed a complaint with the federal reserve. This bank does nothing to support its members and instead completely screws the...
I cannot get through to USAA nor can I make an internal trasnfer from one USAA bank account to another USAA bank account. Anyone else having issues today?
There are some reputable sites like https://primarytradeline.com that has Primary Tradelines and secured credit cards to help build your credit scores. It would be nice if USAA offered secured credit cards. I heard in 2021 from a rep that they will get secured credit cards back.
Has anyone experienced waiver of fees with early CD Withdrawal due to financial hardship brought on by COVID-19. Specifically in my case, the loss of a spouse due to Coronavirus complications.
I don’t know what’s going on with USSAA customer service but it’s at an all time low. My credit card balance changed 3 times in 2 days by over $1,000 and I called to ask for an explanation. The first woman sighed when she answered and then began to talk to me like a child asking me if she was using ...
Mr. Peacock: I am writing to you to express my profound disappointment in my recent experience with USAA. During my almost 30 years as a member, I have reached out for and received assistance for many issues: and on more than one occasion, representatives have gone the extra mile. This time was much...
Closed my mortgage refinacing in May 2020. First they forgot to pay may property taxes for July 2020 and I have a Lien agains me from the State. Call the Mortgage help line took 2 calls to get a straight answer, basicly said 3-5 days before they can make a payment as it is sub contracted from Mr Coo...
I had a situation where my account was account was compromised by a previous joint account holder. After several calls and being put on hold I received a call back from supervisor who stated that everythig was taken care of and my entire balance would be refunded because USAA had made and error and ...
A financial institutions purpose is not to collect information about people for the government. The strong arm bully wording requesting occupation is not For any financial legal purpose The second half of that request says to allow for business purposes and verification to market your information to...
I have been a member for over 30 years. I have banking, investment, insurance accounts all active with USAA and have had my mortage with them in the past too. When my daughter graduated from college, I 'sold her' on using USAA for all of her needs as well. Five years have passed and she has a good s...