Finances Discussion Forum

Discuss topics related to money and personal finances, including banking, retirement, credit cards, debt and more.

Recent Finances Conversations

I am highly disappointed and upset that USAA is discontinuing Deposit@Home and requiring everyone to use the mobile App. Not only is my computer network far more secure than a mobile app for such sensitive transactions, it is far easier for me, as a 73 year old with vision issues, to use. I am not s...
This has been a repeat problem for me and I assume for other USAA customers who wish to manage their own financial matters. USAA credit card services does not allow us to pay extra on our credit card bills. We can only pay the minimum amount or the actual amount of the statement balance. That partic...
I've been reading a number of these threads and so far, every single reply from every Rep has been little more than lip service. I have not found a single reply that seemed to directly answer a question or solve a problem.
Very disappointed that USAA is discontinuing Deposit@Home! And no real reason was given for this decision either. I have no desire to have the USAA app on my cell phone so Google can spy on what causes I donate to, if I am giving money to causes that the Regime we are living under does not approve o...
For a little while I've been seeing duplicate transactions when downloading from USAA to Quicken. I might download transactions to Quicken but when I do my next download, often the next day, the same transactions will download again. I survived the download process changes last month. This started h...
I cannot understand how a bank can repeatedly charge $29 NSF fees, a charge they manipulate into happening by processing payments DAYS after the debit transactions are processed. I was unable to make a payment for my utility bill after I had made a payment that didn’t get processed for 4 days after ...
I know there is another conversation about this, but I want to be sure mine gets seen. I rarely do forums or make harsh comments in a public forum, but I have had enough change from USAA. I wrote a message to them through my Messages tool within my account. Funny, tho, I still had a message from Feb...
I posted on here a couple years ago about an on going disaster with my Nation Star mortgage, affiliate of Usaa, to stream refi, my mortgage from 15 to 30 or lower payments and which I never returned to report that it ultimately ended in me signing yet another set (3rd) closing documents over a year ...
I have noticed little things here and there. Customer Service is not great anymore, prices are not awesome, interest rates are lower elsewhere. USAA is not very competitive anymore. But on a TV commercial the other day I heard that USAA is part of Covid Scam if you will. Check this out. I could not ...
Something else has changed, even just this mid month. I went to temp increase my ATM limit, i reside outside the US. before it was as easy as using the ap to do that function. Now the ap wants to verify only via SMS message to your phone, which USAA does not send SMS via international phones. So the...
I cannot help but noticed so many negative comments about USAA and its customer service in general. I have never posted any comments before; but I regularly read the posted comments to see what is going on with the USAA community. I have been a USAA member for over 20+ years; and I have never had an...
I've been with USAA for over 20 years and have never had a problem. I just tried to apply for a personal loan and was told they aren't approving any new loans for members living outside of the United States. What the heck?! What gives? All I got from the representative was "yeah, we're not doing any...
Experienced the mobile application update this AM and my #1 money management tool - the projected balance of my checking account when accounting for scheduled transactions - is gone. Why would USAA make this change? Who thought this was a good idea? Spending the morning researching other banks to se...
No one is answering the chat function - the hold times are long via phone and no one seems to be working the chat room. No need to take this up the chain of command, it doesn't help one bit. It just becomes frustrating that a member can't get help from USAA without blocking off an entire afternoon o...
Late 2018201920202021 USAA cited a release date for the Secured Credit Card for July, 2021 and it appears that this has not come to fruition. What is the problem? what is the hold up? Why lie? Also new U.I and new other stuff for the App was supposed to LAUNCH a while ago? WTF?
Over the years, I regarded USAA a decent bank until recently. It seems like there was some change in policies that makes it harder to get a resolution to a problem. One of these issues is the security of accounts. Yes, its necessary to have security but the process and way in which these measure hav...
Has this happened to anyone? I received a letter saying that I authorized a PNC one-time debit authorization for a credit card -0413. I DID NOT authorize this transaction. First, I called Banking because they were going to withdraw $1,000 out of my checking account. I was on the phone for nearly 2 h...
May God forgive me but I will NEVER refer another veteran to this bank again. Ever! I will tell the whole country how they destroyed my credit.
USAA is a horrible bank. I was a minor when I got an account and have kept them for a long time. When I make a mistake in trusting the wrong people, they hold me accountable and mess with me and my family without regard to the fact that I was a minor when I got the account. I have had the most horri...
Thank you for taking the time to share your experience. I have moved your post to the Support board to ensure it is properly addressed. Thank you.
Account was closed by USAA for several months payments were reported as late.Brought account up to date and to a zero balance.account is still being reported late and late payments of $34.00 being charged to a cleared account.Experian says to goto USAA. USAA says go th experian.Does anyone know how ...
For the past eighteen months I have been promised the update software for utilizing the very helpful and unique Budgeting and Track Money tools. There is a new version which is pretty intuitive and versatile that involves on the fly budgeting based upon whatever expenses hit your checking account (i...
I currently have my son and my daughter on my account upon my death. Is there a better way perhaps to put them actually on the account itself to secure that the money gets to them quicker
We have been members for decades, through military and diplomatic life. I used to encourage friends to join USAA because their rates were good and customer service was top notch. But then credit union rates improved greatly and regularly beat USAA's. We have a bit extra in our savings bank, but rath...
USAA my father was a member for over 40 years. I have been a member 30+. Please remove your support of morons who do not support our military. Carlson is a dope, a divider, and a showman. He has every right to his opinion. If Fox News is dumb enough to give him a paycheck so be it. Others have spoke...
Thank you very much for your fast action ad review of the illegal charges on my AE credit card. I have been a member for over 20 years and appreciate even more your excellent service. Semper Fi Tanker
I got a USAA student card when I started college 7 years ago. Eventually it was automatically converted to a rewards card. At this point the rewards card isn't very beneficial to me. I would prefer to switch to the cash back card, but USAA doesn't allow product changes between their credit cards. I'...
You cannot straddle the fence. You must choose the people you say you serve. Tucker Carlson is a menace to our society. If you are truly about the military community, you would not hesitate to do the right thing.
INTEGRITY FIRST, USAA! As an Air Force veteran and 30+ year member of USAA, I am appalled that you advertise on the Tucker Carlson show. He is not a journalist. He is an extreme right-wing propaganda puppet. Now that he's shat on a high-ranking officer for speaking truth, maybe you'll realize your m...