cav scout 19D, I understand you have concerns regarding the hold placed on your account. Please be advised, funds deposited using the Deposit@Home and Deposit@Mobile services aren't subject to the availability requirements of the Federal Reserve Board regulations. We must confirm the funds are available from the other account before they can be placed into your account.
For more information on availability of funds, refer to the Remote Capture User Agreement, paragraph 8. You can find the agreement by using keywords "Remote Capture User Agreement" in the search field and selecting the "USAA Letterhead" PDF link. Additionally, to prevent any inconvenience, our mobile app displays a notification if any funds will be subject to holds, prior to you authorizing the deposit. I hope this information helps clarify bank deposit processes. Thank you. - Rhonda
Ccap39, I understand your concern regarding deposit holds. Holds are not only placed to prevent loss/fraud, but also if an account has had recent negative history, such as overdrawing the account, returned deposits or NSF resulting in returned payments, which can cause holds on certain deposits. Deposit holds are a standard practice with all banks.
Additionally, to help prevent any negative impact, when using our mobile app to deposit, any amounts that are subject to holds is displayed before finalizing and submitting your authorization to continue with the deposit. Thus, after you scan or image the check and enter the amount to be deposited, there will be note that states “Select "Next" to see how much of your deposit will be available right away.”
Once you click the “Next” button, a pop-up will appear advising if funds will be available or what will be on hold. You will be given the option to "Deposit" or "Cancel."
This allows you the opportunity to cancel if the amount on hold would impact you in any way. - Ben