Where is my Money?

[jleetw1]

I tried to transfer a few hundred dollars to another bank.No where did anything tell me that it would take 3 working days? I could have went to a teller machine. Now I anything out of the money USA A says transaction is complete the other bank says they do not have any Idea USA A has done this type of thing to me several times.

[WEBSITE GURU]

jleetw1;

1. You should review the Funds Transfer FAQ found here.

2. Here is a quote from the Funds Transfer FAQ:

------------------------------

Once I initiate a transfer, how soon will my funds be available?

All transfers are subject to a hold. We may hold all or part of the funds transfer up to five business days. Funds transfers submitted after 3 p.m. CT are considered the next business day and will extend the hold period by one business day.

Funds are available:

• The same day to cover checks, pre-authorized transactions and ATM or debit card use between USAA Federal Savings Bank (FSB) checking and savings accounts before 8 p.m. CT, Monday to Friday, and to cover USAA Brokerage investment trading.
  
  
• The previous business day for future-dated or automatic transfers that fall on a weekend or bank holiday.
  
  
• In 3 to 5 business days for non-USAA account transfers to USAA deposit accounts.
  
  
• In up to seven calendar days for USAA Investment Accounts when checks or electronic funds transfers are received.

------------------------------

3. Still have questions or problems you can call 1-800-531-USAA (8722) and speak to one of USAA's Member Service Representatives whom will be happy to assist you.

I hope I have helped.

[TaraCrooksUSAA]

jleetw1, 

I would love to be able to address this for you but I am unable. Due to the nature of your post, a service specialist would be in the best position to address your concern. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722.

[digdave7]

I transfer fairly regulalry and from the first time it did tell me about the delay, depending on what account it can be same day, and my 401k will take 3-5 dfays. That happens with my credit union, and bank also. You sure you didnt see anything telling you there might be a delay..?

[buckaroo11]

This also happened to me! I have never heard of  holding an electronic transfer! They also held my money I deposited with a money order. This is so frustrating and has cost me fees from USAA and fees from the company who tried to debit my account! Making a deposit is a nightmare!