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Contributor

The last couple of weeks I've been experiencing errors on the site saying some of my information isn't available at this time. Sometimes it will be my stock profile that is unavailable, sometimes it will be my checking information that is unavailable, and sometimes it will say some information is unavailable when I go to pay bills through the site, meaning I can't pay certain bills because they are unavailable. 

 

This is absolutely unacceptable! I can't be cut off from my finances for hours or days at a time because your website is screwed up! This hasn't just happened once. It has happened over and over again in the past two weeks. Please work to fix your website.

6 REPLIES

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I have been experiencing this problem of information not being accessible as well.

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Gloom,

We're sorry to hear about what happened and would like to have a specialist research your situation. Please provide some additional details by clicking here and we'll contact you soon to get everything straightened out. 

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I have the same problem going on now.  Have called several times.  Cant get this fixed.  I have a ck to deposit and bills to pay and cannot access my funds.  I am so disgusted!

 

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charsan,

I’m sorry to hear about what happened and would like to have a specialist research your situation. Please provide some additional details by clicking here and USAA will contact you soon to get everything straightened out 

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I am, having this issue as well. Do you think it will be fixed soon. I need to transfer money from my checking to saving to pay negative balance and can't do that it the funds I just put in are univaliable. Do they have an idea when this will be fixed.

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Kisara thank you for the post and sorry you are having this issue, please reach out to our web site team at 1-877-632-3002 so they can troubleshoot this with you and get you back up and running. - Ralph