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Contributor

Anyone having issues with receiving timely alert notifications (text, email or push) when USAA Visa card is used for a transaction.  All my other cards create an immediate text/push/email announcing my card was just charged by XYZ merchant for XYZ dollars.  But my USAA visa does not alert me until about three days after the charge was made.  So much for good fraud alert system.  I would use my USAA Visa a lot more if timely alerts were available as us with my other non-USAA AMEX, Mastercard and Apple Card.

1 REPLY

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JAMNAP - I can see how this would be frustrating. Please call our technical support team for assistance in adjusting your alert settings or to troubleshoot at 877-632-3002. Thanks for speaking up. - Jason