Hello USAA Cyper Robot or Person,
I made a mobile deposit, a portion of that deposit was placed on hold, unbeknownst to me. When I went to pay for my car to be repaired, we are on vacation...NOT HAVE A CAR IS NOT AN OPTION, my transaction was only partially approved, apparently due to the hold. Rather than delaying our trip any further, I asked them to void the transcation, I have a copy of that receipt, and I used my American Express Card. However, USAA still deducted the amount from my account. I filed a dispute, and was told to wait 5 to 7 days? WHY? The transcation was voided, receipts prove that. What's the point of waiting 5 to 7 business days, there's really nothing to figure out...the transaction was voided.