First of all I want to Thank David CEO for the voice mail he left me this morning. However, even though your efforts are appreciated by the time the business team gets back to I will have access to the money on hold in another 24 to 48 hours.

I want to give a BIG thank you to the CSR Whitney who took the time to answer questions and help me this afternoon. USAA needs more CSR's just like her

Again thank you for the effort David



I'm glad to hear David reached out. If you do have further questions regarding your situation, please do not hesitate to reach out to David. Thank you for posting in Community.