USAA Youth Spending accounts are actively being targeted by scammers because USAA does not have adequate controll in place to protect their consumers. My 14 year old was allowed immediate access to $11,500 in electronic check deposits (no hold) and was then allowed to initiate wire transfers, venmo transfers and ATM POS purchases of over $10,000 over the weekend. They state alerts were sent to the 14 year old, not the adult, because he is the primary account holder. I can't imagine any universe where a 14 year old should be able to do that. I don't think my other bank would allow that for an adult account. These scammers specifically asked if my child had a USAA account and sent a Snapchat video on how to make wire transfers on USAA. I see other parents have filed complaints with the Consumer Financial Protection Agency at least as far back as tow months ago. USAA is aware that their accounts are being targeteed because they do not have appropriate controlls and yet they have done NOTHING to protect their members.
If you have a youth spending account, I encourage you try to set up every alert and control available. Better yet, change banks to one that has better secuirty measures.
USAA is being totally irresponsible.
Hello @MOM MAJ, I'm sorry to hear of this fraudulent activity. I understand the seriousness of the situation. I have located your information and will engage a specialist to review the details. Thank you for speaking up today. ~Sarah