May God forgive me but I will NEVER refer another veteran to this bank again. Ever! I will tell the whole country how they destroyed my credit.


@moneymama, This is concerning to hear. I was able to locate your USAA profile and will forward it to the appropriate area for further review. - Ben

USAA is awful. It was great 20 years ago.

Succinctly stated but completely correct! You needn't ask for God's forgiveness: you are doing people a favor by not/never  recommending USAA! I'm a 37 year "member," and there was a time USAA was honest and helpful and all in all a true 5-star organization, now when you deal with them it's like taking your car to the only mechanic in town who's known to be crooked and you have to constnatly watch him. I don't know if USAA simply began putting profit before members or their main interest has become political activism, but they are truly awful now and I regret bringing people to USAA in prior years.

Your are correct.  USAA is awful now.  What has been intentionally done to USAA is a disgrace.