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Dear DGM,
We are so sorry to hear we have let you down lately. We would like to get more details from you on what we can do to be the company you knew and loved. Please send us a message here with some additional details and the best way to contact you and we will be in touch. We look forward to hearing from you. Thank you
DGM,
I am sorry no one has followed up with you. If you could please send us an email at socialmedia@usaa.com, with your member number and the best way to reach you , we will get someone in touch. Thank you.
Robles has destroyed USAA. USAA use to be the best compnay, but not since Robles got involved. A real shame.
Dear Membersince1976,
First, thank you for your long time membership. I am sorry to hear you feel this way. We would love further feedback from you and would greatly appreciate if you took the time to send what would make us the company you once loved here in a message. Thank you.
DGM,
Did you email the [expired link] address? If so I will double check to make sure we received it. Thank you.