Has anyone checked into the new USAA Credit/ID monitoring program? It is supposed to be introduced in the next week or so. I have lifelock and USAA program appears to be less expensive. Thoughts?
Hello @SomeMumblingBum, our goal is to ensure we are consistently delivering the highest quality products and services to our members. The updates will provide enhanced features and benefits that will provide a more robust membership experience.
The new enhanced Credit Check Monitoring products will be available at a date that is to be determined. -Colleen
It is October and the enrolling in the credit/ID monitoring program still does not seem to work. The link continues to give you an error message. When will this be fixed?
Or is the program no longer available to everyone?
@Cici318, Thank you for checking back on this topic. USAA partnered with Experian to provide CreditCheck and CreditCheck ID & Monitor services to members. To turn the focus back onto core financial products, USAA will no longer offer these credit monitoring services. They will now be offered exclusively through Experian so members can benefit from their credit monitoring expertise. You are getting an error as we are no longer enroll members in that service. I will forward your feedback about the error to the appropriate team for tracking. ~ Suzy
I do regret to hear that you feel this way @kcourto. I will be sure to share the feedback with the appropriate area. We always value feedback from members like yourself who are keen on offering us ways to better serve our members in the future. -Emily