I see it’s happened to me over the last week. Same payment; made on multiple days; reversed usually the day after. Not good, USAA. Yes, there are issues with USAA’s job performance. Nothing new there! Lot has to do with employing human beings. But at least someone is catching these problems. I use USAA bank and three credit unions. If anything, USAA is causing me less pain and consternation. One federal credit union [at Fort Leonard Wood] “disappeared” a substantial amount by transferring it to my son’s account which he had closed….but they didn’t close. Took weeks to “find” what happened..not to mention a heated argument over the phone and my threat to stomp a mud hole in the CEO [who then “found” the money]. Now, I’m fighting the same credit union for not closing a home equity line of credit from years ago because of a $.75 interest due [paid, but not zeroed out on their computer]; now they did apologize, but shouldn’t have happened. Doesn’t resolve your problem; just commiserating. Life gets nasty at times. USAA did much the same in 2006 by not closing a heloc I paid off on our old house; found out on the way to the closing to sell it during the baaaddddd housing bubble. That’s why we need to review finances every day and really delve into their status. That’s called breakfast for me. Good luck and best wishes.
