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I seen some decent progress with the USAA mobile app, but the Dot Com presence is horrendous. The functionality and capabilities are not up to par with the industry (within Banking or Insurance). Going on to Dot Com is like opening up a glorified Word Document or an Internet page from the early 90's. Please work on this and update the Dot Com presence because it really lacks.
Hello @Txmarine80, we appreciate your membership and always welcome hearing feedback from our members. Since we continually look for ways to improve our products and service, I'm sharing your comments for further review and consideration. Thank you for reaching out. -Paula