Has anyone had a positive experience with USAA's built in budget tool?
The applet will not work for me at all (will not save any changes). I called tech support over a week ago and have heard zilch.
It seems to have potential, but this is ridiculous. In the meantime I get getting emails trying to sell me on their inestment and retirement planning services. Really? you can't even get a budget app to work! I mean members have only been complaining about it for years!!!! Maybe I should go with Mint, then maybe I will transfer my insurance, then my banking as USAA doesn't seem to value members who have been with them a long time.
@CavAv8tr, It is understandable that this is a cause of frustration. I will be forwarding your comments to the appropriate area for review. We appreciate your bringing this to our attention. ~ Suzy
I did receive your message on my phone, but I can't take my phone into to work with me.
On an update note. I keep calling into Technical Support and they keep "updating" my trouble tickets and "bumping up the priority". Seems to be all that happens however. I fyou have access to my USAA profile please call me @ my work number until 1600 Eastern to discuss.
I called again today and gentleman was very nice. Thanked me for "trusting" USAA; to which I replied "that trust is fading".