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Received my new American Express credit card in the mail today. It is customized to the design I requested on the card. However, it is not contactless (no Tap feature). Called a couple of times to ask about the tap/contactless feature and I was told twice by 2 different USAA Reps. that it is contactless/tap just like the Debit cards.
Not to be extremely blunt here (even though I am going to be lol), looks like I was given completely incorrect/inaccurate information.....Just saying.
@awe47, we began offering contactless American Express cards today (November 8, 2022). I'm sorry for the misinformation that was previously provided. If you'd like to receive a replacement American Express card with the tap to pay feature, you can order one by following these steps on the USAA website:
I hope this helps! ~DC