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I use 3rd Party financing apps to track budget, net worth etc. The last several months they have had issues with USAA. It seems that the issue is with USAA and their unwillingness to work allow their data to be used for these Apps. I absolutely love USAA, but if my choice is to be able to budget my money or use USAA, USAA is leaving. The feedback I have gotten from Tiller is that USAA has been unresponsive. They also had issues with Personal Capital. I've USAA for almost 20 years and can't imagine leaving, but if they aren't going to support their community I'm out.
Sorry to hear about your difficult experience. We appreciate your feedback as it will help us improve future service. - Jason