UPS and USAA

[Vmotes]

Needed to deposit a check over the daily limit amount via mobile deposit. I don't live near a USAA bank. Called USAA to see how I can make this deposit today. They told me that they have joined with some UPS stores to make deposits. I was so happy to hear, my money went in immediately (was a state check so no hold on it) and was able to use the funds that same day! Thank you USAA for helping me out!!

[Adam.Storm]

What? I did the same thing and mine is still on hold since the 27th of decemeber . And won't be available until the 6th. If I may ask was it a small amount? Or was it a check or money order? I was told the same thing and instead of it being available immediately I'm still waiting.

[Vmotes]

It was over the max daily limit for deposit through mobile deposit, for me it is $10,000. Not sure if that is standard or what. My check was also a federal state check, which USAA did warn me that depending what "type" of check it was, there could be a hold. I guess when you deposit it the system will let you know automatically if there's a hold on it or not. USAA has no control over that if you deposit it this way. I hope that helps.

Have you tried calling USAA to see what the hold up is?