Thank you Coffee Man, we love to hear that! Or bank is aware of the need of business checking and is working on making that happen for members. Thanks again for the nice comment, have a an awesome weekend! :-)
Hi Ms. M,
Our records show that a banking specialist attempted to call on 10/20 & 10/21, as well as following up with a message with a point of contact information. Please do not hesitate to reach out to this specialist with any additional concerns. Thank you!
USAA USED to be great! Now i have come to expect nothing more than people reading a script. Customer serivce is the poorest of the poor. And this goes all the way through to the top and back down. From the first rep you speak to the last in "Executive Resolutions". All of it!
I have had accounts with USAA for many years. I have put my daughter on my accounts in case something happens to me and she needs to access my accounts. I am 83.
USAA has been sending MY statements to my daughter, whose name is different from mine. I called in and complained and was assured this would be fixed.
I was told that this happened because my daughter applied for a credit card, which she denied. Currently, I received
a letter from USAA addressed to my daughter, but at my address.
These accounts are MINE...why are you sending stuff to my daughter when she has her OWN accounts at USAA?
I don't consider this "fixed." What is so difficult about this? What happened to customer service?