System updates render many phones unable to access USAA Mobil.

Highlighted
Contributor

I am concerned with the system updates recently at USAA. I routinely used my mobil account to access balances, or make a deposit, however the new system has no way to allow my 4.1 phone program, which is only 1 1/2 years old, to log on. I am sure many other members have experienced this same issue. I do not want to have to buy another $300-400 phone to access my account. Are there any other options available?

 

Thanks

1 REPLY

Highlighted

Hello and thank you for sharing your concern in regards to recent system updates. We certainly would like the opportunity to see if we can assist you. At your earliest convenience, please contact our Website Support at 1-877-632-3002. Please say "tech support" at the prompt. Thanks! - Darrell