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Over a year ago my AMEX secured card was frozen, I was on my way to max out the account to the $5K limit. I am still receiving interest on the secure account. After calling repeatedly to those that I could reach (as high as I could reach in admin.) I still have no answer to my wish to know what the real story is on the WHY? I have been with USAA for 37 years so one would think that I could find an explaination from the higher ups on the REAL STORY!!!!!
Hi @FAC TEAM NAM, we can understand the frustration. I will engage an account specialist to review this matter further. We appreciate you letting us know.