Excellent question @Pollockusn! I was able to locate your profile and will engage the appropriate area to review. Once reviewed they will reach out to you. We do appreciate your patience in advance. -Emily
I have had a Schwab account for a long time. I have always found them to be professional. The few times I've needed phone support they have been 24/7 and a real person answered the phone. I don't do anything complicated - index funds - so I don't need my hand held very much. They send me a statement for my taxes each year that is very complete. Turbo Tax can download Schwab info directly into your annual tax. Handy.