Hello and thank you for reaching out to us to share your concerns and difficulties you've experienced due to your spouse's passing. I first want to offer my condolences and can only imagine how hard it is to experience the loss you've had to go through. I will make sure all of the feedback you've provided is forwarded to the appropriate department to review and determine if there is any additional support we can offer based on the concerns you've shared. I certainly send my thoughts your way and personally want to wish you my best through all the challenges you may be facing at this time. Thank you!