The new design means that every time a paycheck is deposited, a regular payment not handled by USAA is made, or a check is used, I have to switch between tabs to figure out what needs to be matched, find out whether it matched, and then manually delete the "reminder." This is insanely cumbersome as compared to the old system.
Good morning @Secretigoo, I regret to hear the recent update was not to your satisfaction. I was able to locate your member profile and have shared your feedback with the appropriate area. We value feedback from members like yourself who are keen on offering us ways to better assist in the future. We appreciate your time today. If needed, you can contact our website support team to determine if there is a way to better simplify the process, they can be reached at 877-632-3002 and even through chat! -Emily
I agree with the original poster, the recent update is AWFUL. Removing the automatic matching was a terrible decision, and separating the scheduled/reminder transactions onto a completely separate page is utterly idiotic. Makes zero sense. PLEASE change it back.
Good afternoon @Larchie, thank you for bringing your concerns to our attention. I was able to locate your USAA member profile and will share this feedback with the appropriate area. We appreciate your time today! -Emily
