PROBLEM..Paying USAA INSURANCE with USAA Billpay

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Occasional Contributor

I can pay everybody else with USAA BILLPAY using a set amount set by me on a schedule but not so with USAA Insurance.


USAA has only 2 systems methods to use for paying USAA INSURANCE with USAA BILLPAY.

1. Pay minimum

2. Pay all at once.

 

That means every month, one has to pay the minimu and add the additional amt based on a monthly payout. I prefer to pay my bill over 4 months.

 

Billpay allows for making customized pmts to everybody else, but not to its own insurance.

 

Who was the "trog" who approved the deletion of this capability?  It's all in the lines of code; it's not like its extra work for employees.

 

GIVE IT BACK.

 

We now return you to your regular repetitious 24hr Corona virus newscast.

1 REPLY

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Hello @Renegade 1968, I'm sorry for your frustration with our billpay system and I'm engaging a specialist to review your concerns. Thank you for reaching out. -Paula