Notifications

@USAA - Are the notifications for the credit cards not working?  Both of my daughters (authorized users) posted charges yesterday and I did not get a notification for either charge.  One of these charges was for $6000 (this is legit-it is the deposit for a wedding venue), but I would expect that the notifications would work. I have not changed anything in my notifications section and it does show that I should receive a text anytime there is a charge over $1.

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Hello @NSueZ

Thanks for reaching out. 

Our technical team is aware of a current issue many of our members are experiencing, which may also include alert notifications. I apologize for any inconvenience this has caused you and thank you for your patience and understanding while this issue is being resolved.

I recommend checking your alert preferences, to ensure your delivery setting is set to "Urgent"

https://www.usaa.com/inet/ent_messagehub/MessageCenterMainPage/MessagingCommunicationPage?wa_ref=ban...

 

Thank you, ~ Lori C