Can not believe I am being charged interest on a loan that is not even made available to me. Have some common sense and do not charge interest until the loan/check has been made available to the customer or are we called members????


Dear "Thanks for nothing", 

I'm very sorry to hear about your loan servicing issues. Unfortunately, since I do not have access to your account specific information I cannot address this here in the forums. Due to the nature of your post, a service specialist would be in the best position to address your concern. As such, we ask that you please click here to provide us with additional detail and your member information. You can also reach a service specialist at 1-800-531-8722.