I have had an open message to USAA since 2/20/20 and no reply/response.  The message site says that I should expect a reply within 24 hours.  I need to know when my USAA Brokerage account will be sending out my 1099 tax documents.  The tax document link indicates that they were supposed to be ready by 2/16/20.  I have been a member of USAA for 49 years and have never had a negative experience like this.  What is going on?


Hello @Rowdyron, I'll forward your message to the appropriate area. For immediate assistance contact our Investment team at 210-531-8722 or via Chat from Contact Us. 

Thank you. ~ Lori C