I've been a member for 53 years, and I don't object to "NEW" unless it improves "OLD." The new website is not intuitive, is poorly designed, and is "DUMB-DOWNED, including the "simplified" formats, fonts, and text.
Among other features of the new design, I'm very frustrated that all the transaction details that I had previously entered for my checking accounts now show as "Transfer."
The cutesy video (which must be targeted for the under-21 account holders) explains that I can edit the Transaction information to provide details. Why weren't the previous transaction details imported into the new format? Seriously?! Do you really think I want to go back through 18 months of transactions and re-enter the details?
I'll adapt because I have to, but I'm certainly disappointed that USAA chose to "throw out the baby with the bathwater."
Good morning @J3R1, thank you for sharing your feedback with us today regarding the redesign. I was able to locate your profile and will share with the appropriate area. If additional information is needed they may reach out to you. We do appreciate your time today! -Emily