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Contributor

Just wondering why when the updated Visa card came, we could not keep the same number.  Do you have any idea how annoying it is to try to remember which accounts are billed on the Visa and then go and change the number????

1 REPLY

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@Misty6, Thanks for reaching out to us. Due to security reasons, we cannot discuss account activity or details through social media or email. In addition, we are unable to make outbound calls. Please contact us using our secured chat on http://usaa.com or mobile app. From the USAA website, you can chat with us by selecting "Reach a Representative", "Contact USAA" or "Ask USAA". From the USAA Mobile App, you can select "Help" and then "Get Contact Options". - Ben