I would like to give a shout out to Jessica in Investments, who helped me this morning over the phone. She is wonderful and her customer relations is exactly why I will never leave USAA. I wanted to email someone in upper management but could not find a email to write to. I think USAA hears negative things all the time from members and just wanted USAA to know, USAA has the friendliness one only dreams of in a bank. I would not change a thing and I think Jessica needs recognition on her hard helpful work!
Hey Nanaof2! Thanks for your shout out! We certainly appreciate her providing the great service you deserve and are happy to forward your feedback to her management team, so they can also give her a **HIGH FIVE**! ~ Stacy